Privacy Policy

Ten by Ten Logistics Effective date: September 26, 2026

This policy explains what personal information Ten by Ten Logistics ("Ten by Ten", "we", "us") collects, how we use it, and the choices you have. It covers our website and our text-message program for staff.

Information we collect

  • Contact details you give us, such as your name, mobile phone number and email address, for example when you work with us, contact us, or place an order.

  • Work scheduling information for our market staff, such as the markets and dates you are scheduled to work, and replies you send to our schedule texts.

  • Message records, such as the time a text was sent, whether it was delivered, and any reply, so we can confirm schedules reached you.

How we use your information

  • To schedule and staff farmers-market shifts and send you your schedule, schedule changes and confirmation requests.

  • To respond to your questions and requests.

  • To run our business, including payroll, record keeping and meeting legal obligations.

Text messaging

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

If you agree to receive text messages from us, we use your mobile number only to send the messages you agreed to, such as shift schedules and schedule changes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties, except service providers that deliver the messages for us, such as our text-messaging provider. Those providers may use the information only to deliver our messages.

You can opt out at any time by replying STOP to any message. Reply HELP for help. See our SMS Terms & Conditions for details.

How we share information

We do not sell your personal information. We share it only:

  • with service providers that help us run our business, such as scheduling, text-messaging and payroll providers, who may use it only to provide their service to us;

  • when required by law, or to protect our rights, our staff or others;

  • as part of a sale or transfer of our business, in which case this policy continues to apply.

How we protect and keep information

We use reasonable safeguards, including access controls and password or PIN protection, to protect personal information. We keep it only as long as we need it for the purposes above or as required by law.

Your choices

  • Reply STOP to any text to stop receiving messages. Reply START to resume.

  • Contact us to ask what information we hold about you, or to correct or delete it.

Children

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy. The effective date at the top shows when it last changed.

Contact us

Ten by Ten Logistics 626 Riverside Dr Apt 8M, New York, NY 10031, Email: PH@tenbyten.biz